At ITNAmerica, we create programs. Rides in Sight, for example, is the only carefully curated database of senior transportation ride service providers nation wide. It is a free information service, searchable online or through trained customer service representatives, and it allows people anywhere to find transportation options that serve their area.
Our Trusted Transportation Partners program, meanwhile, offers a seal of quality for organizations in communities across America that offer top tier transportation service. Need a ride somewhere? TTPs are an excellent option.
And our flagship program — our national network of ITN affiliates — is built around offering an award-winning innovative model for senior transportation in communities across the country. Wherever there is an ITN there is a sustainable community-based transportation solution. We’ve given nearly 1 million rides through ITN affiliates, from Maine to Florida to California.
Rides. That’s what most people think of when they think of ITNs. To our members, it’s the heart of what we do. But rides are only part of what we do. Most of our members see us as a transportation nonprofit, but transportation solutions are just the action phase of our work, the implementation of ideas developed through intense research and examination of transportation policy nationwide. We work cyclically, building solutions after carefully examining the nature and characteristics of the problems that require them.
ITNAmerica started more than two decades ago studying senior mobility, the challenges facing older people, their families and their communities. That led us to examine policy and the levers that influence how communities approach transportation across America, the resources available to pay for transportation, information technology and logistics, all in the context of the marketplace and free consumer choice. These four independent spheres — policy, logistics, technology and resources — fed the development of our network, our affiliate model and the programs that have grown from it. That is our heart.
And the research continues. Today we run programs, and we use our research arm to evaluate our efforts at transportation solutions. We also use that research arm to look at the efforts of partners and others, always working to find what senior transportation service models truly work. And we examine policy to understand what combination of incentives offer the prospect of lifelong mobility.
This is the multi-pronged ITN approach to senior transportation: It is about programs, but it’s about more. It’s about learning the changing landscape and ensuring the best efforts and outcomes. Our research feeds our policy development which feeds our programs, everything under one roof, an organization without walls. Innovations are born, developed, implemented and evaluated seamlessly, no barriers or hurdles. A comprehensive approach, built to address the challenges facing older people in mobility. That’s ITN.